Shipping & Returns

Shipping rates & timelines

Estrah garments are produced through our Punjab production network and shipped to our US fulfilment locations, where each order is packed and dispatched. Domestic customers will not be charged customs fees on delivery.

• Where we ship: Retail delivery is limited to the contiguous United States. We do not currently ship retail orders to Alaska, Hawaii, US territories, APO/FPO addresses, or international destinations.
• Standard shipping: Free on every order, with no minimum. Typical delivery is 3–7 business days.
• Express shipping: $15 flat rate. Typical delivery in 1–3 business days.
• Orders are processed within 1–2 business days before handoff to the carrier. You'll receive a shipping confirmation email with tracking as soon as your order is on its way.

Order tracking

Once your order ships, you'll receive a tracking link by email. If you haven't received a shipping confirmation within 3 business days of ordering, contact us at hello@estrah.com.

Returns & exchanges

We want you to love what you ordered. If something isn't right, we accept returns and exchanges under the following conditions:

• Returns must be requested within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• We offer free first-time size exchanges within the contiguous United States with no restocking fees.
• To start a return or exchange, email hello@estrah.com with your order number and the item you would like to return or exchange.

Refunds

Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are issued to your original payment method within 5–10 business days. Original expedited shipping upgrades are non-refundable, except where the return is due to our error.

Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery at hello@estrah.com with photos of the item and packaging, and we'll arrange an immediate free replacement or refund.

Duties, taxes & customs

Retail orders ship only within the contiguous United States, with applicable taxes calculated at checkout. Wholesale shipping is arranged separately through Estrah Supply and is not governed by this retail policy.

Contact us

Questions about an order, shipment, or return? Email hello@estrah.com and we'll get back to you within 1–2 business days.